Apria Healthcare Delivers Secure Health Solutions with Absolute Secure Endpoint

Supporting a distributed workforce comes with its own security responsibilities—something Apria Healthcare knows well. Most of Apria’s team members are geographically dispersed, using laptops and other mobile devices. While this provides efficiencies and allows Apria to provide the highest level of in-home healthcare services, it also creates potential vulnerabilities.

The IT team recognized that precautionary security measures were required. Specifically, they wanted a solution that could mitigate the potential risk of exposed data, extend their visibility to include remote devices, and protect the personal health information of patients to avoid a healthcare data breach.

Providing Visibility Across the Device Fleet 

Apria selected Absolute Secure Endpoint to solve its endpoint security challenges. The reliable two-way connection to each device provided value to the organization right away. Once Absolute Secure Endpoint was activated, the IT team had visibility across all of their devices. “Each of our devices is tied to an individual,” said Janet Hunt, Senior Director, IT Quality and Support Services, at Apria. “With Absolute Secure Endpoint, we can establish groups that we categorize by employee, location, and function.”

Consistently Delivering High Level of Security 

To consistently deliver a high level of security, new devices are activated at the factory before they are shipped. “When we purchase new hardware through our vendor, the first thing we do is load Absolute Secure Endpoint onto the devices,” said Ms. Hunt. “If any details change, like a username or location, we receive an alert so we can investigate further and take prompt action by either freezing or wiping the device as required.”

Keeping in Compliance with HIPAA

Apria is now confident in its ability to see and control all of its devices and secure sensitive information, keeping them in compliance with HIPAA and other health regulations. They can track and report on inventory, device location, and usage—no matter where the device is located.