Absolute Security Sub-Processors List

This webpage outlines the sub-processors that Absolute Software may use to process personal data in connection with the delivery of its software and services.

Infrastructure Sub-Processors

Absolute may use the following sub-processors to process personal data in the connection with the delivery of hosting and other infrastructure-related services.

Sub-Processor
Purpose of Processing
Country

Amazon Web Services

See Note A below

IaaS and PaaS provider for all customers globally

Canada

European Union

United States

Amazon Web Services

IaaS and PaaS provider for customers that have purchased licenses to use Absolute Insights.

Canada

European Union

United States

Microsoft Corporation

Cloud service provider and platform services.

Canada

United States

Cloudflare

Content distribution, security and DNS services for web traffic transmitted to and from the services. This allows Absolute to efficiently manage traffic and secure the services.

United States

MongoDB Atlas

MongoDB Atlas is a Cloud hosting service for MongoDB. Absolute may store user data and authorization information in a MongoDB database hosted by Atlas. MongoDB Atlas is only used for customers hosted in the EU region.

European Union

Elastic

Data visualization for customers that have purchased licenses to use Absolute Insights.

Canada

European Union

United States

Docebo

Cloud service provider for training content delivery.

Canada

Note A: Absolute stores customer data in the following Amazon Web Services (AWS) Data Centers:

Data Center
AWS Region/Location

US Data Center (US1)

AWS US West – Oregon, USA

Canadian Data Center (CA1)

AWS Canada Central - Montreal, Canada

European Data Center (EU2)

AWS Europe – Frankfurt, Germany

US Federal Data Center (FR1)

AWS US

Service Specific Sub-Processors

Absolute may use the following sub-processors to process personal data in connection with the delivery of other service specific functions.

Sub-Processor
Service Provided
Country

Salesforce

Customer relationship management

United States

NetSuite

Order management & fulfilment

United States

Snowflake Inc.

Cloud data service platform provider used for data storage and analytics of our customer CRM and sales/billing processes.

United States

Canada