Absolute Security Sub-Processors List
This webpage outlines the sub-processors that Absolute Software may use to process personal data in connection with the delivery of its software and services.
Infrastructure Sub-Processors
Absolute may use the following sub-processors to process personal data in the connection with the delivery of hosting and other infrastructure-related services.
Amazon Web Services
See Note A below
IaaS and PaaS provider for all customers globally
Canada
European Union
United States
Amazon Web Services
IaaS and PaaS provider for customers that have purchased licenses to use Absolute Insights.
Canada
European Union
United States
Microsoft Corporation
Cloud service provider and platform services.
Canada
United States
Cloudflare
Content distribution, security and DNS services for web traffic transmitted to and from the services. This allows Absolute to efficiently manage traffic and secure the services.
United States
MongoDB Atlas
MongoDB Atlas is a Cloud hosting service for MongoDB. Absolute may store user data and authorization information in a MongoDB database hosted by Atlas. MongoDB Atlas is only used for customers hosted in the EU region.
European Union
Elastic
Data visualization for customers that have purchased licenses to use Absolute Insights.
Canada
European Union
United States
Docebo
Cloud service provider for training content delivery.
Canada
Note A: Absolute stores customer data in the following Amazon Web Services (AWS) Data Centers:
US Data Center (US1)
AWS US West – Oregon, USA
Canadian Data Center (CA1)
AWS Canada Central - Montreal, Canada
European Data Center (EU2)
AWS Europe – Frankfurt, Germany
US Federal Data Center (FR1)
AWS US
Service Specific Sub-Processors
Absolute may use the following sub-processors to process personal data in connection with the delivery of other service specific functions.
Salesforce
Customer relationship management
United States
NetSuite
Order management & fulfilment
United States
Snowflake Inc.
Cloud data service platform provider used for data storage and analytics of our customer CRM and sales/billing processes.
United States
Canada