Technical Support

Having an issue with an Absolute product? We can help you in the way that best fits your schedule and needs.

Customer Support

Secure Endpoint Customer Login
Secure Endpoint Customer Login
Secure Access Customer Login
Secure Access Customer Login
Secure Endpoint Knowledge Base
Secure Endpoint Knowledge Base
Secure Access Knowledge Base
Secure Access Knowledge Base
Professional Services
Professional Services
Support Service Agreements
Support Service Agreements
Secure Endpoint Product Training
Secure Endpoint Product Training
Secure Access Product Training
Secure Access Product Training
Contact Support
Contact Support

Product Information

Documentation
Documentation
Release Update
Release Update
Security Advisories
Security Advisories
Product Legal Agreements
Product Legal Agreements
ApaaS Support Infosheet
ApaaS Support Infosheet
Product Maintenance Schedule
Product Maintenance Schedule

Additional Support Links

Device Compatibility
Device Compatibility
Requirements
Requirements
Report a Vulnerability
Report a Vulnerability
Contact Support
Contact Support
Security Certifications
Security Certifications
Secure Access Windows Client
Secure Access Windows Client

Absolute Platform FAQ

The Absolute® Platform leverages a cloud-based, highly-available and secure multi-tenant architecture that is available across different regions. It’s comprised of a variety of foundational components that power Absolute product features that are being leveraged by the company’s enterprise customers and ecosystems partners (e.g., independent software vendors, original equipment manufacturers, or managed service providers) alike.

Other foundational components of the Absolute Platform that enable the Absolute Secure Endpoint™ and Secure Access™ products are as follows:

  • Web console
  • Mobile app
  • Rules and policy engine
  • Alerts
  • Dashboards
  • APIs
  • Application Persistence-as-a-Service SDK
  • Third-party integrations (e.g., SIEM, ITSM)

Customers can leverage the Absolute Platform components through Absolute’s packaged products, APIs, and SDKs. The result will be rapid innovation. The Absolute Platform is always included in the product package of choice.